Privacy Policy
Last Updated: July 27, 2026
Mr. Auto Glass, a registered DBA of Mobile Auto Glass Repair, LLC (“we,” “our,” or “us”), operates FixMyQuack.com. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using our Site or requesting our services, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us when you request a quote, schedule service, or contact us. This includes your name, phone number, email address, vehicle year, make, model, and VIN, your insurance provider, your preferred contact method, and any details you share about the damage to your glass.
We also collect limited technical information automatically when you visit the Site, such as your browser type, device type, referring page, and pages viewed. This information is collected through cookies and analytics tools and is used to understand how visitors use the Site.
How We Use Your Information
We use the information you provide to prepare quotes, schedule and perform auto glass repair, replacement, and calibration services, process insurance claims on your behalf, communicate with you about your service, provide customer support, and, where permitted, send you promotional offers. We also use information to meet our legal, tax, and warranty obligations.
Text Messaging
By providing your phone number, you consent to receive SMS text messages from Mr. Auto Glass, which may include appointment updates, service reminders, repair status notifications, and promotional offers. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency varies but typically does not exceed 10 messages per month. Message and data rates may apply depending on your mobile carrier plan.
You may opt out at any time by replying STOP to any message. You may receive a confirmation message once your opt-out is processed. For assistance, reply HELP or contact us at info@fixmyquack.com or (866) 300-5013. Carriers are not liable for delayed or undelivered messages.
How We Share Your Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell your personal information.
We share information only as needed to deliver our services: with your insurance provider when you ask us to handle a claim, with subcontractors and technicians who perform your service, and with vendors who provide operational functions on our behalf such as scheduling, customer support, messaging delivery, and website analytics. These vendors are permitted to use your information only to perform services for us. We may also disclose information when required by law or to protect our legal rights.
Cookies and Analytics
Our Site uses cookies and similar technologies to keep the Site functioning, remember your preferences, and measure traffic. You can control or disable cookies through your browser settings, though some features of the Site may not work properly if you do.
Data Retention
We retain your information for as long as needed to provide services, honor warranty claims, and satisfy legal, accounting, and recordkeeping requirements. When information is no longer needed, we delete or de-identify it.
Security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may reply STOP to any text message to stop receiving texts, use the unsubscribe link in our marketing emails, or contact us at info@fixmyquack.com to request access to, correction of, or deletion of the personal information we hold about you. We will respond as required by applicable law.
Children’s Privacy
Our Site and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
California Residents
If you are a California resident, you may have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, request deletion of that information, and not be discriminated against for exercising these rights. We do not sell personal information. To make a request, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted, and the “Last Updated” date above will reflect the revision. Please review this page periodically.
Contact Us
Mr. Auto Glass
A registered DBA of Mobile Auto Glass Repair, LLC
640 Brooker Creek Blvd., Ste. 420
Oldsmar, Florida 34677
Phone: (866) 300-5013
Email: info@fixmyquack.com
Website: https://fixmyquack.com
See also our Terms of Use.